Help Center

Everything you need to know, right here

πŸš€ Getting Started

Download & Install

Select your platform to download (download links are updated automatically from the version API):

Windows Version

Support Windows 10/11

macOS Version

Support macOS 11+

Installation

  1. Download the installer from the download page
  2. Run the installer and follow the prompts
  3. First launch will check for WebView2 runtime (built-in on Windows 11)
  4. Start browsing and applying beautiful wallpapers!
πŸ’‘ Tip: Windows 10 users will be prompted to download WebView2 if needed.

First Use

After launching, you'll see:

  • Wallpaper Store - Browse massive collection of wallpapers
  • Category Tags - Quickly find your favorite types
  • Search Function - Find wallpapers with keywords
  • Apply Button - One-click to apply wallpapers

✨ Features

Wallpaper Store

Browse and apply various interactive wallpapers including dynamic, static, and video types. Supports category browsing, search, and trending recommendations.

Multi-Monitor Support

Intelligently recognizes multiple displays. Apply the same wallpaper across all screens or set different wallpapers for each. Supports monitor hot-plug auto-adaptation.

Carousel Pool Management

Create personal wallpaper playlists, set auto-switch intervals (5-300 seconds), support sequential or random playback modes. Import/export configurations and auto-play on startup.

System Tray

Minimize to system tray when closing window, wallpaper continues running in background. Right-click tray icon for quick playback control and memory optimization.

Auto Update

In-app automatic update check, one-click download and install latest version. Supports incremental updates to save download time and bandwidth.

System Proxy Support

Automatically detects and uses Windows system proxy settings, ensuring normal access to wallpaper resources in various network environments.

πŸ“– User Guide

How to Apply Wallpapers

  1. Browse or search for wallpapers in the wallpaper store
  2. Hover over a wallpaper card to show the "Apply" button
  3. Click "Apply" button and wait for loading
  4. Wallpaper will automatically display on all monitors

How to Manage Carousel Pool

  1. Click "Carousel Pool" button at bottom to enter management page
  2. Click "Add to Carousel" button on wallpaper cards
  3. Drag to reorder or delete wallpapers in pool page
  4. Set switch interval and playback mode
  5. Click "Start Playback" to begin carousel

How to Use Tray Functions

  • Hide Window: Click X button, window minimizes to tray
  • Restore Window: Left-click tray icon
  • Control Wallpaper: Right-click tray icon, select pause/resume/stop
  • Optimize Memory: Select "Optimize Memory" from right-click menu
  • Exit: Select "Exit Program" from right-click menu
⚠️ Note: Clicking X only hides the window, wallpaper continues running. To fully exit, use "Exit Program" from tray menu.

How to Set Auto-Start on Boot

  1. Click settings button in top right
  2. Find "Auto-start on boot" option
  3. Enable the option

How to Change Language

  1. Click settings button to enter settings page
  2. Find "Language Settings" option
  3. Select "English" or "δΈ­ζ–‡"
  4. Changes take effect immediately, no restart needed

❓ FAQ

Wallpaper not displaying?

Possible causes and solutions:

  • WebView2 not installed: Built-in on Windows 11, Windows 10 users follow install prompt
  • Network issues: Check network connection and internet access
  • Firewall blocking: Add app to firewall whitelist
  • Graphics driver issues: Update graphics drivers to latest version
High memory usage?

Memory optimization tips:

  • Right-click tray icon, select "Optimize Memory" for manual cleanup
  • App automatically reduces cache when window is hidden
  • Lower image cache count in settings
  • Pause wallpaper to reduce memory and CPU usage
  • Regular app restarts can release accumulated memory
Wallpaper playback stuttering?

Performance optimization methods:

  • Close other resource-intensive applications
  • Lower wallpaper quality in settings
  • Check if power saving mode is enabled
  • Update graphics drivers
  • Try using static instead of video wallpapers
How to set different wallpapers for different monitors?

Current version does not support setting different wallpapers for different monitors. All monitors will display the same wallpaper. This feature is in the development roadmap, please stay tuned for future updates.

Maximum wallpapers in carousel pool?

Carousel pool has no theoretical limit, but we recommend keeping it under 50 wallpapers for optimal performance. Too many wallpapers increase memory usage and switch time.

Why is process still running after closing window?

This is normal behavior. When closing the window, the app minimizes to system tray and wallpaper continues running in background. To fully exit, right-click tray icon and select "Exit Program".

πŸ”§ Troubleshooting

App Won't Start

Symptom: No response after double-clicking app icon, or crashes immediately after launch.

Solutions:

  1. Check if .NET Framework 4.7.2 or higher is installed
  2. Confirm system is Windows 10 (1809+) or Windows 11
  3. Right-click app icon, select "Run as administrator"
  4. Try reinstalling the app
  5. Check app log files (located in %LOCALAPPDATA%\HKCWWallpaper\logs)

Wallpaper Loading Failed

Symptom: Wallpaper fails to load after clicking apply, or displays black screen.

Solutions:

  1. Check network connection
  2. Confirm firewall isn't blocking app network access
  3. Try switching to another wallpaper
  4. Clear app cache (Settings β†’ Clear Cache)
  5. Verify WebView2 is running properly

Tray Icon Not Showing

Symptom: No tray icon after app runs.

Solutions:

  1. Check if tray icon is collapsed (click taskbar arrow to view)
  2. Disable "Close to Tray" in settings and restart app
  3. Reinstall the app

Auto-Update Failed

Symptom: Error when checking for updates, or update download fails.

Solutions:

  1. Check network connection
  2. Confirm firewall allows app to access update servers
  3. Manually download latest version from official website
  4. Check if sufficient disk space is available

Wallpaper Disappears After Explorer Restart

Symptom: Wallpaper stops displaying after Explorer restarts.

Solutions:

App has built-in auto-recovery feature (v0.2.1+), wallpaper will automatically reapply after Explorer restart. If not auto-recovering:

  1. Open app window
  2. Reapply current wallpaper
  3. Or restart the app

πŸ’» System Requirements

Minimum Requirements

  • OS: Windows 10 (1809 or higher)
  • Processor: Intel Core i3 or equivalent
  • Memory: 4GB RAM
  • Graphics: DirectX 11 support
  • Storage: 500MB available space
  • Network: Internet connection required
  • Runtime: WebView2 Runtime

Recommended Requirements

  • OS: Windows 11
  • Processor: Intel Core i5 or equivalent
  • Memory: 8GB RAM or more
  • Graphics: Dedicated GPU, DirectX 12 support
  • Storage: 2GB available space
  • Network: Stable broadband connection
πŸ’‘ Tip: WebView2 is built-in on Windows 11. Windows 10 users will be prompted to download on first launch.

πŸ“ž Contact Support

If the above content doesn't resolve your issue, please contact us through:

πŸ“§ Email Support

Send email to: haokan@levect.com

We'll respond to your inquiry within 24 hours.

πŸ’‘ In-App Feedback

Use the in-app "Feedback" feature for quick contact.

Perfect for urgent issues and feature suggestions.

πŸ’‘ Tip: When submitting issues, please provide app version, OS version, error screenshots, etc., to help us locate problems faster.